Flipping Frustrated

Deux Flips, originally uploaded by nikipaniki.
Can you tell I look so happy when this arrived in the mail? Well, not so fast.
The Flip Mino HD won’t charge. [expletives deleted]
I don’t know what to do since I obviously don’t have warranty for this. I’m very disappointed, not only because I waited a month for this to arrive, but also because I won it from Cisco. If you’re not sure about where I’m going at with this let’s just say that Cisco bought Pure Digital Technologies and they, in turn, own and manufacture The Flip Camcorders. Can you see it now?
I won’t even go into details at the stupidity that went into packing it but basically, the Flip box was housed in a bigger box. It’d have been alright if there was bubble wrap—wait, actually there was bubble wrap, only they didn’t really wrap it with it. I don’t know about you guys but this makes me want to shoot myself in the head. Common sense is all I ask—bubble “wrap”—how hard can it be?
So maybe those videos will have to wait.
Awww…this sucks balls.
UPDATE: Of course, I had to contact support for this and they’ve been very kind to reply to my ticket in a few hours’ time. I found out that the Flip Mino HD actually charges for about 30-45 minutes then the screen starts to flash “It’s really hot; charging stopped” on the screen. I now let it sit out for awhile before trying again and, sure enough, it starts charging–must be the hot Singapore weather too. So I’m going to try and charge it in the office where it’s freezing cold, maybe that will do the trick. But really, thanks for the support team over at Flip for the fast turnaround. Great customer support almost always appeases the customer.










